Ducts Masters, LLC (“Ducts Masters”, “we”, “us”, “our”) operates https://ductsmasters.com (the “Site”). This Privacy Policy explains how we collect, use, and share information about you when you visit the Site, request a quote, or use our services.
1. Information We Collect
Information you provide
- Contact details such as name, email, phone number, and service address.
- Project details and any other information you choose to include in forms or messages.
Information collected automatically
- Device and usage data such as IP address, browser, pages viewed, and referring URLs.
- Cookies and similar technologies. See “Cookies” below.
2. How We Use Information
- Provide and schedule services, generate quotes, and communicate with you.
- Operate, maintain, and improve the Site and our marketing.
- Send service and promotional messages if you opt in. You can opt out at any time.
- Comply with legal obligations and enforce our terms.
3. Sharing of Information
- Service providers. Vendors that help us with hosting, analytics, communications, scheduling, or payments.
- Legal and safety. To comply with law, respond to lawful requests, or protect rights and safety.
- Business transfers. In connection with a merger, acquisition, or asset sale.
We do not sell your personal information for money.
4. Cookies and Tracking
We use cookies and similar technologies to remember your preferences and understand how the Site is used. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some features may not function without cookies.
5. Your Choices
- Access, update, delete. You can request access to, correction of, or deletion of your personal information.
- Marketing opt-out. You can unsubscribe from promotional emails by using the link in those emails.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is fully secure.
7. Data Retention
We keep personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
8. International Users
If you access the Site from outside the United States, your information may be processed in the United States. By using the Site you consent to that processing.
9. Children’s Privacy
Our services are not directed to children under 13. If you believe a child under 13 has provided personal information, contact us and we will delete it.
10. California Privacy Notice
If you are a California resident, the California Consumer Privacy Act (CCPA) may grant you rights to know, access, delete, and opt out of certain sharing. You can submit a request using the contact methods below. We will verify your request as required by law. Authorized agents may act on your behalf with proper authorization.
11. Changes to this Policy
We may update this Policy. The updated version will be posted on this page with a new “Last updated” date. Your continued use of the Site means you accept the updated Policy.